For customers having H.264 601-D20X or 405-D20X, please upgrade to the latest firmware before enabling this feature. Note this feature currently does not support video sent along with the notification, but only text & photo alerts. Photos will be stored in Sunba cloud server so you need to register a Sunba cloud account first via […]
Archive: FAQ
Steps to add Sunba IP cameras to Hikvision PoE NVR
Ultimate video guide below updated 2020/06: For Sunba Illuminati, it should be plug and play with Hikvision PoE NVR. Just make sure the NVR supports 802.3at and has sufficient power budget (at least 30W left) for the camera. For Sunba 601-D20X, 601-D25X, 405-D20X, 405-ECO, 406-D20X, FT-HD and 305-D4X. Please see the instruction below. The following instruction […]
What is the RTSP stream URL for Sunba IP cameras?
The fundamental format of Sunba RTSP url is below: For SUNBA Lite Series camera: rtsp://IP:554/user={put your username here}&password={put your password here}&channel=1&stream=0.sdp?real_stream For example with the default network setting (RTSP port 554), username and password, the camera’s RTPS url would be as follows: rtsp://192.168.1.10:554/user=admin&password=&channel=1&stream=0.sdp?real_stream For SUNBA Performance Series camera: rtsp://{username}:{password}@{ip}:{port}/media/video1/2/3Corresponding to main stream/sub stream/three stream respectively; […]
What is the HTTP Snapshot URL for Sunba IP cameras?
For Lite Series camera: The http command to take a snapshot of the camera is as follows: http://{IP}/webcapture.jpg?command=snap&channel=1&user={username}&password={password}For example, for an IP camera with IP 192.168.1.24 with username admin and no password, the url would be:http://192.168.1.24/webcapture.jpg?command=snap&channel=1&user=admin&password= For Performance Series camera: The http command to take a snapshot of the camera is as follows: http://{IP}:{http_port}/images/snapshot.jpgFor […]
How to convert the H.265 file to MP4 for Sunba IP camera?
You can use the following tool to convert the HEVC file to MP4. HEVCtoMP4
I am unable to live stream on YouTube with Sunba Illuminati
The article is for model Sunba Illuminati. 1. Please first make sure the camera is set to the correct video format. Only H.264 (video) and AAC (audio) is supported by YouTube (below is quoted from YouTube): Incorrect stream formatYou need to make sure the video encode format is: H.264 and the audio encode format set to:AAC You can change […]
I am unable to get PTZ working in Blue Iris for Sunba Illuminati
The article is for model Sunba Illuminati. Firstly, please go to Configuration – Network – Advanced Setting – Integration Platform.Make sure ONVIF is enabled, and the added user is an ADMINISTRATOR instead of a MEDIA USER. Note ONVIF media user doesn’t have permission to control PTZ for the camera. Then, please follow this instruction to […]
CGI HTTP Command for Sunba Illuminati
The commands below is only for model Sunba Illuminati. Assuming we have a camera with IP as 10.16.112.226,username as admin and password as abcd1234, its corresponding http commands will be as follows: Pan Left:http://10.16.112.226/ISAPI/Custom/ptz/pan-left?authInfo=admin:abcd1234 Pan Right: http://10.16.112.226/ISAPI/Custom/ptz/pan-right?authInfo=admin:abcd1234 Tilt Up: http://10.16.112.226/ISAPI/Custom/ptz/tilt-up?authInfo=admin:abcd1234 Tilt Down: http://10.16.112.226/ISAPI/Custom/ptz/tilt-down?authInfo=admin:abcd1234 Zoom In: http://10.16.112.226/ISAPI/Custom/ptz/zoom-tele?authInfo=admin:abcd1234 Zoom Out: http://10.16.112.226/ISAPI/Custom/ptz/zoom-wide?authInfo=admin:abcd1234 Stop PTZ: http://10.16.112.226/ISAPI/Custom/ptz/stop?authInfo=admin:abcd1234 Call Preset 1: http://10.16.112.226/ISAPI/Custom/preset/1?authInfo=admin:abcd1234 Call Preset 2: http://10.16.112.226/ISAPI/Custom/preset/2?authInfo=admin:abcd1234 […]
How to convert recorded files for Illuminati into MP4?
The recorded files of illuminati is in MP2 that you can playback by using iFollow/Guarding Vision program. To convert it into the universal MP4 format, please download the FileConverter below: Format Converter_v4.0.1_EN Then after you add the file, please set to target format to MP4: Then click “Done” and “Start” to begin processing.
How to reset password for your Sunba Illuminati camera?
Method A. Safety Questions This is the easiest way and can be done in both SADP (choose security questions in “Mode”) or Web UI. There are 3 pre-loaded answers (sunba) to the following 3 questions. Method B. Safety Email Before You Start:1) You should have set up a reserved email account already.2) You are on the same network […]