Live View Failed Issue on Chrome (PC)

 

This is for model Illuminati only. Please follow the steps below to fix the issue:

 

1. ​Please make sure the web plugin is installed. If it has been installed but still no video, please remove the old web plugin:

​And then please re-install the chrome plugin: https://drive.google.com/open?id=1yewch4sj0ja4MqTs2aSrOQx510Fzyv0H

2. While live viewing via Chrome, please make sure no “screen recording software” type software is running, which will cause a conflict with Chrome live viewing.

3. Make sure the camera is in TCP mode for Live View Parameters: