How to resolve the “Device Rejected” error in SADP tool

If you are going to make changes over SADP tool, and you are seeing this error prompt, it usually occurs for the following reasons:

 

  1. The password entered is incorrect.
  2. The security level of SADP is not authorized to modify the camera’s network information.

 

For 1st, please refer to this article to reset your password: https://sunbatech.com/faq/how-to-reset-password-for-your-sunba-illuminati-camera/

For 2nd, please go to Configuration-System-Security and change Security Service to “enable illegal login lock”.

If you are unable to access the camera’s interface, connect the device directly to the computer to make the changes.

 

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