Shopping Cart

How Can We Help?

Live View Failed Issue on Chrome (PC)

You are here:
< All Topics

 

This is for model Illuminati only. Please follow the steps below to fix the issue:

 

1. ​Please make sure the web plugin is installed. If it has been installed but still no video, please remove the old web plugin:

​And then please re-install the chrome plugin: https://drive.google.com/open?id=1yewch4sj0ja4MqTs2aSrOQx510Fzyv0H

2. While live viewing via Chrome, please make sure no “screen recording software” type software is running, which will cause a conflict with Chrome live viewing.

3. Make sure the camera is in TCP mode for Live View Parameters:

Table of Contents
Local Inventory

Warehousing in the US, Europe and Japan

Easy 30 days returns

30 days money back guarantee

Market Warranty

Offered in the area of sales

100% Secure Checkout

PayPal / MasterCard / Visa



en_USEnglish