How to reset the IP camera’s mainboard and lens module?

Reset Lens Module in Device Config->Default (via Internet Explorer):

Reset mainboard in OSD Menu (call preset 95) and use up and down key to select the restore default option.

For certain models such as 507-20XB, the option may be on the 2nd page:


Reset the lens module and the main board on VMS.

please power cycle the camera after resetting.

Note: the IP address of the camera will restore the default valules– after resetting the lens.