Sunba Illuminati YouTube RTMP Connection Issues [Warp-up]

The following troubleshooting is based on the assumption that all network-related devices are connected well and functioning properly, and the camera lens module is not defective.

a) YouTube stream would disconnect after a while.

Please update to the latest firmware by following the instruction here: https://sunbatech.com//product/sunba-illuminati/
Download Tab: https://sunbatech.com//product/sunba-illuminati/?attachment_id=5507&download_file=ruhyyr1t1ylvn

We’ve also encountered another case that the YouTube stream is dropping off every 10s. This turns out to be an IP conflict. It is recommended to switch to another Static LAN IP address.

b) There is no “stream selection option” under the RTMP url configuration page.  

Please clear browser cache/browsing history, power cycle the unit and re-load the page.

c) Cannot connect to YouTube stream at all. 

Please try each of the following measures:

1. Check whether the P2P status is offline. Normally it should be “online”. If it shows offline, then this means the camera cannot communicate with the Internet. You will have to try setting the camera from static IP to DHCP to see if it resolves the issue. Or you could try setting the DNS of the camera to 8.8.8.8 and 8.8.4.4.

2. Set the DNS of the camera to

Google DNS:

8.8.8.8

8.8.4.4

Or use the router’s DNS as primary DNS, and use 8.8.8.8 as secondary DNS.

3. Try lowering the camera bitrate and FPS. Make sure the to use constant bitrate and the bitrate shall usually not exceed 4000 Kbps otherwise the upload bandwidth consumption will be extremely high, preventing the camera from communicating with YouTube server.

Disclaimer: If you have multiple cameras that you are attempting to stream at the same time under the same LAN network, it is critical to have sufficient upload bandwidth for your network otherwise the stream might stuck, drop frames or lose connections.