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How to resolve the “Device Rejected” error in SADP tool

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If you are going to make changes over SADP tool, and you are seeing this error prompt, it usually occurs for the following reasons:

1.The password entered is incorrect.

2.The security level of SADP is not authorized to modify the camera’s network information.

For 1st, please refer to this article to reset your password: https://sunbatech.com//faq/how-to-reset-password-for-your-sunba-illuminati-camera/

For 2nd, please go to Configuration-System-Security and change Security Service to “enable illegal login lock”.

If you are unable to access the camera’s interface, connect the device directly to the computer to make the changes.

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